Returns and exchanges

I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We have a restocking fee of 20% for all returns and the buyer has to return the item in its original conditions and pay for the return shipping.
 
We will only take on consideration costumers that have a problem with a damage Fabric or foam. If the item was cut or damage by sender, we will replace it with another another item of the same fabric.